Shipping & Returns
Free worldwide shipping on every order. If your print arrives damaged or is lost, we'll replace it or refund you. We're committed to getting beautiful Christian art to your door safely.
Free Worldwide Shipping
Every order ships free, no matter where you are in the world. No minimum purchase required.
Protective Packaging
All prints are carefully packaged in rigid mailers or tubes with protective sleeves.
Fast Processing
Orders are printed and shipped within 2-3 business days of purchase.
Damage Protection
If your print arrives damaged or is lost in transit, we'll replace it for free or issue a full refund.
Shipping Information
Processing Time
All orders are printed on-demand to ensure freshness and quality. Processing typically takes 2-3 business days. During peak seasons (holidays), processing may take an additional 1-2 days.
Shipping Times
| Destination | Standard | Express* |
|---|---|---|
| United States | 5-10 business days | 2-4 business days |
| Canada | 7-14 business days | 3-5 business days |
| Europe | 10-18 business days | 5-8 business days |
| Australia/NZ | 12-20 business days | 6-10 business days |
| Rest of World | 14-25 business days | 7-14 business days |
*Express shipping available for an additional fee at checkout.
Tracking Your Order
Once your order ships, you'll receive an email with tracking information. You can also view your order status by logging into your account. Please allow 24-48 hours for tracking information to become active.
Returns & Refunds
Damage & Loss Protection
We want every print to arrive in perfect condition. If your order arrives damaged or is lost during shipping, please contact us within 30 days of expected delivery. We'll send a free replacement or issue a full refund—your choice.
How to Return
- Contact us at hello@jesusartworks.com with your order number
- We'll send you a return shipping label (free for US orders)
- Pack your item securely and drop it off at the designated carrier
- Once received, we'll process your refund within 5-7 business days
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 48 hours with photos of the damage. We'll send a replacement at no cost or issue a full refund—your choice. No need to return the damaged item.
Non-Returnable Items
- Custom or personalized orders
- Digital downloads (non-refundable after download)
- Items damaged by the customer
Questions About Your Order?
Our support team is here to help. Reach out and we'll respond within 24 hours.
Contact Support